Interim “Coronavirus” Cancellation Policy: We at The Culinary Center of Kansas City are subject to the Order just like most other businesses. We care deeply about how this affects our customers, our employees and our business. We are dancing as fast as we can. Please be patient with us. We do value you as a customer. Here is our interim Cancellation Policy followed by our “usual” Cancellation Policy (if you can call anything “usual” these days.)
If you need to cancel a class for any reason and it’s prior to the 5 day cancellation period, please feel free to do so online. We are dealing with an enormous amount of transactions and inquiries at this time and are operating with an extremely limited remote staff. For this reason we are only giving credits, which you are welcome to effect online in your account at any time. When the Order to which we are subject is lifted, we will revisit the situation. Please consider going on line to your account with us and use that credit for any of our brand spankin’ new Online Cooking Classes or for one of our scheduled Cooking Classes to be held right here in our kitchens! If you’d like to use your credit to purchase 1) chef-prepared, frozen dishes, or 2) anything from our Kitchen Shop or 3) for Gift Certificates, just email us at email@example.com and we’ll make that happen for you. It’s never too early to check the box on those birthday and holiday gifts. We appreciate your understanding as all of us journey through this difficult time.